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Customer Support

Helvetia's assistant handles the entire claims process for bike thefts

Meet the Assistant

Helvetia's assistant allows customers to submit insurance claims for stolen bicycles through an easy to use chat available day or night. The assistant operates on Facebook Messenger, handling multi-turn conversations which are fully integrated into backend systems or work with RPA.

Additional Resources

Languages Supported



Facebook Messenger



Use Case

Customer Support

Helvetia is a leading Swiss insurance group with $8.95 billion in revenue.