- hosted
Personalize the First Word Your Agent Says
Load what you already know about a customer before the greeting, then spend it later in the conversation — using ordered blocks, response templates and scoped instructions rather than hoping the model complies.
- skills
- personalization
- rasa
Rod Rivera · Rasa community · Aug 2026
Read - hosted
Tool Scope and Memory Scope in Rasa Mantle
Where a tool belongs and where a memory field belongs — build a bank agent whose caller verifies exactly once, and learn the rules behind local, global, project, public, and private scope.
- skills
- architecture
- rasa
Rod Rivera · Rasa community · Aug 2026
Read - hosted
Build a Voice AI Agent with Rasa Skills
Flagship walkthrough of the Skills architecture and Deepgram voice — from a first skill to progressive control, composition, and spoken agents.
- voice
- skills
- rasa
Rod Rivera · Rasa community · Aug 2026
Read - article
Enterprise AI Security and Compliance: A Practical Framework
A framework for thinking about security and compliance when agents handle real customer data.
- security
- enterprise
Rasa team · Rasa blog · Jul 2026
Read - article
How to Build an AI Agent: A Developer's Guide
A practical walkthrough of what goes into a production agent, from architecture choices to evaluation.
- agents
Rasa team · Rasa blog · Jul 2026
Read - article
Introducing Rasa University: A Hands-on Learning Path for Agent Engineers
The launch post for Rasa University — what the learning path covers and how the developer certification works.
- rasa
- learning
Rasa team · Rasa blog · Jul 2026
Read - course
Why Voice AI Agents Fail
The voice-specific companion course — latency, barge-in, transcription errors, and the failure modes unique to speaking agents.
- harness-engineering
- voice
Rasa team · GitHub · Apr 2026
Start - course
Why Agents Fail
A free, self-paced course on harness engineering: why LLM agents break in production and what to do about it.
- harness-engineering
- agents
Rasa team · GitHub · Apr 2026
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