https://rasa.community/library/ Writing, talks, courses and hosted tutorials on harness engineering: making AI agents hold up in production. en-GB Wed, 26 Aug 2026 00:00:00 GMT https://rasa.community/library/tutorials/tools-and-memory/ https://rasa.community/library/tutorials/tools-and-memory/ Where a tool belongs and where a memory field belongs — build a bank agent whose caller verifies exactly once, and learn the rules behind local, global, project, public, and private scope. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial skills architecture rasa https://rasa.community/library/tutorials/tools-and-memory/01-setup/ https://rasa.community/library/tutorials/tools-and-memory/01-setup/ Install the companion project, train the agent, and run the conversation you will spend the rest of the tutorial taking apart. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/tools-and-memory/02-local-tools/ https://rasa.community/library/tutorials/tools-and-memory/02-local-tools/ A tool that belongs to exactly one skill lives in that skill folder, is auto-discovered, and travels with the skill. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/tools-and-memory/03-global-tools/ https://rasa.community/library/tutorials/tools-and-memory/03-global-tools/ When more than one skill needs the same capability, define it once at the project root and import it explicitly. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/tools-and-memory/04-project-memory/ https://rasa.community/library/tutorials/tools-and-memory/04-project-memory/ The layer that stops the caller re-authenticating: facts about the session that every skill can read. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/tools-and-memory/05-skill-memory/ https://rasa.community/library/tutorials/tools-and-memory/05-skill-memory/ Skill-scoped state, split into what other skills may read and what never leaves the skill — enforced by the runtime. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/tools-and-memory/06-portability/ https://rasa.community/library/tutorials/tools-and-memory/06-portability/ Why explicit tools and explicit memory make a skill folder movable, plus the mistakes worth knowing before you hit them. Wed, 26 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/01-scaffold/ https://rasa.community/library/tutorials/voice-ai-agent/01-scaffold/ Create a Skills project with Deepgram ASR and TTS, set your keys, and speak to Atlas for the first time. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/02-first-skill/ https://rasa.community/library/tutorials/voice-ai-agent/02-first-skill/ Add a prose-only trip FAQ skill with a references folder — no tools required. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/03-first-tool/ https://rasa.community/library/tutorials/voice-ai-agent/03-first-tool/ Add check_itinerary with Mantle @tool functions backed by a demo SQLite database. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/04-tool-constraints/ https://rasa.community/library/tutorials/voice-ai-agent/04-tool-constraints/ Gate get_flight_status until booking_ref exists — the first hard guarantee. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/05-scoped-instructions/ https://rasa.community/library/tutorials/voice-ai-agent/05-scoped-instructions/ Use if: markers so only the matching flight-status branch stays in the model context. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/06-verbatim-responses/ https://rasa.community/library/tutorials/voice-ai-agent/06-verbatim-responses/ Deliver exact wording with utter: triggers and responses.yml — recording notices the LLM cannot rewrite. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/07-ordered-blocks/ https://rasa.community/library/tutorials/voice-ai-agent/07-ordered-blocks/ Build report_baggage with a strict collection sequence, confirmation, and verbatim notices. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/08-compose-skills/ https://rasa.community/library/tutorials/voice-ai-agent/08-compose-skills/ Build change_booking from authenticate and find_booking with @skill references and confirmation gates. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/09-voice-deep-dive/ https://rasa.community/library/tutorials/voice-ai-agent/09-voice-deep-dive/ Tune Deepgram end-of-turn, format speech for TTS, and recover from ASR mistakes. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/10-flywheel/ https://rasa.community/library/tutorials/voice-ai-agent/10-flywheel/ Point Cursor or Claude Code at your Skills project and close the loop with conversation-driven development. Fri, 14 Aug 2026 00:00:00 GMT Rod Rivera tutorial https://rasa.community/library/tutorials/voice-ai-agent/ https://rasa.community/library/tutorials/voice-ai-agent/ Flagship walkthrough of the Skills architecture and Deepgram voice — from a first skill to progressive control, composition, and spoken agents. Mon, 10 Aug 2026 00:00:00 GMT Rod Rivera tutorial voice skills rasa https://rasa.com/blog/enterprise-ai-security https://rasa.com/blog/enterprise-ai-security A framework for thinking about security and compliance when agents handle real customer data. Tue, 21 Jul 2026 00:00:00 GMT Rasa team article security enterprise https://rasa.com/blog/how-to-build-an-ai-agent https://rasa.com/blog/how-to-build-an-ai-agent A practical walkthrough of what goes into a production agent, from architecture choices to evaluation. Thu, 16 Jul 2026 00:00:00 GMT Rasa team article agents https://rasa.com/blog/introducing-rasa-university-a-hands-on-learning-path-for-agent-engineers https://rasa.com/blog/introducing-rasa-university-a-hands-on-learning-path-for-agent-engineers The launch post for Rasa University — what the learning path covers and how the developer certification works. Wed, 08 Jul 2026 00:00:00 GMT Rasa team article rasa learning https://github.com/RasaHQ/why-voice-ai-agents-fail https://github.com/RasaHQ/why-voice-ai-agents-fail The voice-specific companion course — latency, barge-in, transcription errors, and the failure modes unique to speaking agents. Tue, 28 Apr 2026 00:00:00 GMT Rasa team course harness-engineering voice https://github.com/RasaHQ/why-agents-fail https://github.com/RasaHQ/why-agents-fail A free, self-paced course on harness engineering: why LLM agents break in production and what to do about it. Thu, 23 Apr 2026 00:00:00 GMT Rasa team course harness-engineering agents