Personalize the First Word Your Agent Says
Load what you already know about a customer before the greeting, then spend it later in the conversation — with control levers, not hope.
6 chapters
StartTool Scope and Memory Scope in Rasa Mantle
Decide where a tool belongs and where a memory field belongs — and build a bank agent that makes the caller verify exactly once.
7 chapters
StartBuild a Voice AI Agent with Rasa Skills
Flagship tutorial for the Skills architecture and Deepgram voice — build Atlas, a Horizon Travel assistant, from first skill to progressive control.
11 chapters
Start
