Evaluation / data specialist
Check your agent's answers
Construct traceable data and checks that distinguish behavior from a convincing report. Choose one of these fictional cases and work through the evidence with your team.
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hands-on tutorial · Rasa Community
Help a customer block the right bank card
Ask which card the customer means when two cards have the same final digits.

case study · Rasa Community
Recommend a case for the shopper’s corrected phone model
Handle a shopper’s correction about the phone they own before recommending a compatible accessory.

case study · Rasa Community
Find the right month of bank transactions
Check transaction dates in the bank’s timezone so a complete search returns the month the customer requested.